Incident Response
Browse all articles, tutorials, and guides about Incident Response
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GitHub's 2.9B Monthly Commits: Anatomy of an Outage
GitHub's August 17 outage began with a missed sidecar limit and escalated through retry storms. Learn which reliability controls your platform needs next.
11 Laws That Quietly Run Your Engineering Team
Parkinson, Goodhart, Brooks, Chesterton. Eleven old "laws" that were not written about software but explain your incidents, your estimates, and your org chart better than most engineering blog posts.
When One Data Center Room Got Hot: AWS US-EAST-1, Coinbase, and the DR Drill That Was Not
On May 7, 2026, cooling failed in a single hall of one US-EAST-1 data center. Coinbase, FanDuel, and CME Group went down for hours, and Coinbase publicly confirmed their backup systems did not work as expected. Here is what happened, the multi-AZ checklist that would have caught it, and the AWS Fault Injection Simulator commands to run the drill before the next thermal event.